XPElevator

Virtual customer simulator for training employees on real-world interactions. Practice phone calls and chat conversations, scored against customizable criteria.

Start Simulation

Select a job title and practice customer interactions via phone or chat.

View Sessions

Review completed simulation sessions, full transcripts, and automated performance scores.

Admin Panel

Manage job titles, scenarios, scoring criteria, and job–criteria assignments.

Analytics

Track score trends over time, per-criteria performance, and phone vs chat breakdowns.

Operator Workspace

Create and manage the client organisations beneath you — buy seats wholesale, set your own retail.